Terrible Service from the RED Customer service
Shocking service from a Vodacom call centre lady, rude abnoxious refusing to assist and absolute disregard for customer service, shocking to say the least.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Aug 2022, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
15 Aug 2022, 12:36Thank you
I have been with Vodacom from 1995 and never expected to be treated in such an unproffesional way.
I am still in shock, whomever acted on your behalf should not be in that position and this should be thoroughly investigated by Vodacom
Best Regards Bertus
I have been with Vodacom from 1995 and never expected to be treated in such an unproffesional way.
I am still in shock, whomever acted on your behalf should not be in that position and this should be thoroughly investigated by Vodacom
Best Regards Bertus
's update15 Aug 2022, 12:36
Reviewer Update
Thank you
I have been with Vodacom from 1995 and never expected to be treated in such an unproffesional way.
I am still in shock, whomever acted on your behalf should not be in that position and this should be thoroughly investigated by Vodacom
Best Regards Bertus
I have been with Vodacom from 1995 and never expected to be treated in such an unproffesional way.
I am still in shock, whomever acted on your behalf should not be in that position and this should be thoroughly investigated by Vodacom
Best Regards Bertus
's updateReviewer Update
19 Aug 2022, 19:05Dear Vodacom
I am still in contract my number is ***, I have been with you for more than 2 decades.
I am not leaving Vodacom because of this incident but will consider it should I not get proper feedback on this case.
Kind Regards Bertus
I am still in contract my number is ***, I have been with you for more than 2 decades.
I am not leaving Vodacom because of this incident but will consider it should I not get proper feedback on this case.
Kind Regards Bertus
's update19 Aug 2022, 19:05
Reviewer Update
Dear Vodacom
I am still in contract my number is ***, I have been with you for more than 2 decades.
I am not leaving Vodacom because of this incident but will consider it should I not get proper feedback on this case.
Kind Regards Bertus
I am still in contract my number is ***, I have been with you for more than 2 decades.
I am not leaving Vodacom because of this incident but will consider it should I not get proper feedback on this case.
Kind Regards Bertus