Terrible service from manager

<p>I recently went to Vodacom in Waterfall Mall. I purchased two cellphones and after 2 weeks the one was sent in for repairs. Today I went to get my phone back and informed the employee that I was having problems with the second phone too (it is my belief that the software on this phone is still being tested and is what is causing all these problems). I informed the employee that if this happened again I would be back. I then asked to speak to the manager (Nicole) who refused to come out to speak to me as she was busy doing work. I then phoned customer care and laid a complaint and a second person went in to call her, again she refused to come. I have used Vodacom for years and I am appalled at the service I received. Even more disappointing is that the manager of the store refused to speak to me to hear me out and try to rectify the problems I have experienced. </p>