1 reviews | Active since Oct 2016
Terrible Service from Customer Care
<p>We had a problem regarding our data bundles once we purchased them. We buy it and immediately afterwards it says it had been depleted. So we called customer care so that they can explain the occurrence and the *********** agent was rude and stoped us numerous times to have a chat with her colleagues? Well with a struggle we got the megabytes back but not knowing why or wat happened to the previous purchase the call ended with " What you want "</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
