1 reviews | Active since Sept 2016

20 Sept 2016, 16:36

Terrible service for 9 months

<p>For nine months I have been begging Vodacom to increase my contact to an open line and every single month I continue to run out of airtime. I have been into the branch called them up to 4 times a day, every single month. False promises, a company whose staff have no integrity!! They also got cell and data ****le confused, made my ****le an open line which has resulted in me being over charged on my data line

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Replies (1)
Vodacom
Vodacom's reply21 Sept 2016, 07:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team