MC
Mbuti C

1 reviews | Active since Jun 2026

02 Jun 2026, 11:56

Terrible Service

Since last month there has never been an internet connection on our router, we called multiple times, they came to check but nothing happens. The service is very poor from call center to the technicians. They keep on deducting every month without fail yet the internet connection is not restored.

0
Replies (1)
Vodacom
Vodacom's reply02 Jun 2026, 11:57
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team