Terrible Service!!!

I am very very unhappy with my experience. I have been trying to cancel a contract since December 2o21. Have made way 2 many calls, been into the shop.

I requested a final settlement in March this year. Got a final settlement and paid. Just to get another account in May. Today, another month later, empty promises of escalated service requests amd promises of being updated. Stillno one phoned me back!!!

I keep talking to a different person every time, get put through to nemerous people, explain the whole story and get cut off.

I need this sorted out please!