JB
Justice B
1 reviews | Active since Mar 2014
07 Jun 2022, 12:46
Terrible service
I stayed on the call for more than 20 minutes using my airtime but still ddnt get help. I was simple asking the banking details to make cash payment for my data account. Terrible service!
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Replies (1)
Vodacom's replyOfficial
07 Jun 2022, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jun 2022, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team