Terrible service

I app**** for a new phone but since then, it's been a pain dealing with Vodacom. No one called about the delivery, but they went to my house and wouldn't leave the phone with my son. Fine. I messaged Skynet on their Whatsapp and they advised the driver would call. No call. I tried reaching them again, no response. I called your customer care, the call cuts. I called your cancellations department, they cut the call. I don't want the phone anymore and I am going to stop the debicheck. I dont have time to struggle like this and you should strongly consider a new courier company as they will constantly be the reason you lose customers.