AW
Alta W
1 reviews | Active since Oct 2018
30 Jul 2021, 11:07
TERRIBLE SERVICE
REFUND REQUEST OF A CLOSE ACCOUNT THAT WAS NEVER CLOSED. WE ARE STILL WAITING FOR A ANSWER AS TO WHEN THE REFUND WILL BE PROCESSED AND THEY HANDED THE OTHER OVER THAT WAS OPENED SAME DAY THIS ACC WAS CLOSED. AND THIS IS APPARENTLY RAISED WITH VODACOM ALBERTON BRANCH IN THE MALL.
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Vodacom's replyOfficial
30 Jul 2021, 13:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2021, 13:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team