1 reviews | Active since Jul 2013
Terrible service ever
<p>On the 31 December 2016 my phone was locked, because vodacom said my number belong to someone else. 1 Jan 2017 after number of calls to call centre it was opened. Sim swap was generated on 3 Jan 2017.I called vodacom call centre, then I was informed tha sim swop was done in one of their dealers around Gauteng, also an upgrade on the same number in Tygervalley same day. A request was opened 1 - ********** 427687 which was closed without any explanation. 1- ********** 455294 opened again, then closed. Vodacom call centre customer service is deteriorating at a faster rate. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
