NA
Nabawia A

1 reviews | Active since Jan 2010

28 Feb 2022, 10:15

TERRIBLE SERVICE !!! EMAILS TO CEO, NO RESPONSE TO FIBRE LINE SINCE APRIL 2021

April 2021 Fibre contract were renewed with new router, unlimited data & faster speed. Been contacting them ever since due to no speed, slow speed & continuous daily disconnection. Head Office close, emailed CEO. Emails read but NO RESPONSE!!!!!

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2022, 10:22
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team