Terrible service

If there was an option to put 0 stars, I was definitely going to go for ot. I've never felt so ridiculed in my life. Firstly I've been trying to cancel a SIM card contract for a very long time. And everytime I'm told stories and offered smaller packages which I DO NOT NEED. I called in between April and May and consultant told me that my contract date was extended and he was going to escalate for me and find out why?

Today in between work I called and your consultant was rude to me,asking me when did I call like almost accusing me of lying... he was sarcastic, laughing and askingme why am I frustrated while I already have him a full story of why Ineed this contractcanceled. ,and pushed me to even raise my voice as he was asking questions that were not relevant to me. All he had to do was just schedule cancelations since his other colleague failed to do that. I hate having to talk about my personal life just because people are *********** Your services are very bad and fact that you can't even consider your customers all your agents waste time, I'm working from home,AND A CALL THAT COULD'VE TAKEN 6 MINS at most ended up being more than 15 minutes. Ref:*** I'm actually angry at Vodacom,I have a reason good enough to port out my number