Terrible service delivery from Vodacom

I clearly stated in my interaction here that i can be reached on ********** 585. You choose to ignore that number. That number in your reply is being used by my sister, sure you can see all other numbers registered in my name. You are so ***********. Read my escalations attentively and get the correct number i have been providing all the time.

read this attentively from my previous interaction. i will not go to a Vodacom store, you speed up this process and do as i tell you without inconveniencing me. im taking this to social media now: 1.Vodacom failed to ensure that my phone gets to me in time, i received it after 7 days: your turn around time is 48 to 72 hours. 2. Vodacom failed to send a phone together with a sim card (which im not supposed to pay for). 3. Vodacom fails to meet a turn around time in delivering the sim card, i logged a call on the 12th or 13th July 2018 and i was told of a 48 hours turn around time. 4. Now you tell me through your email to visit a Vodacom store for a sim swap that im gonna have to pay for: it will cost me money to get to any vodacom store, it will cost me time as well. In addition to these nonsense service from you, do you think i would trust that you would refund my money a.s.a.p? The nerve you have of suggesting such a thing through your email, in other words you assume that i have some cash floating to pay for a sim swap i have not planned for. You should be sorting out your incompetence internally and ensure that the sim reaches me a.s.a.p without inconveniencing.. I will continue to make public posts until this matter is resolved. call me on ********** 585