AS
Angelique S

1 reviews | Active since Aug 2016

17 Jan 2017, 11:01

Terrible Service Delivery

<p>I have been trying to upgrade my cellphone contract since August 2016,and every time I order my phone there is allways a excuse why my new handset can't be deliver to my door/work place! This is really frustrating and very unprofessional!</p>

0
Replies (2)
Vodacom
Vodacom's reply17 Jan 2017, 11:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jan 2017, 10:54
Official

Dear Client

We requested the Upgrades Team to contact you in order to address your concerns.

Kind regards

Vodacom Consumer Website Team