SR
Shane R

1 reviews | Active since Feb 2016

17 May 2016, 15:45

TERRIBLE SERVICE DELIVERY

<p>I have never been so disgusted at the response I have received from Vodacom up until November 2015 to date. My phone went in for repairs after having it for just 3 weeks. Vodacom messed up my Sim card reader. NO1 WANTS TO TAKE RESPONSIBILITY DESPITE THE FACT TGAT THE SIM CARD READER WAS DAMAGED WHILST IN YOUR POSSESSION!!!! *** goes on??????? I am paying for a phone that I don't have! Where is the CEO? Does he know that he has an unsatisfied client who is willing to take vodacom down??? Seriously. </p> <p> </p> <p>CONTACT ME URGENTLY. </p> <p>I WANT A MANAGER OR THE CEO TO CALL ME BECAUSE I AM TIRED OF ALL THE BS!</p> <p> </p> <p>Shane </p> <p>***</p>

0
Replies (2)
Vodacom
Vodacom's reply18 May 2016, 08:31
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
SR
Shane R's update24 May 2016, 08:13
Reviewer Update
I HAVE NOT RECEIVED ANY CALL!!!! I AM PAYING FOR A DEVICE THAT I DONT HAVE. PUTRID TO SAY THE LEAST ABOUT VODACOM!!!!!!!!!