1 reviews | Active since Jul 2015
Terrible Service/Debit Order
<p>For all the many years I 've been with Vodacom and having a debit order. Today, 23/06/2016, I recieved a sms that they going to suspend my service because I did not pay. After phoning the number the Lady told me they had a problem with their debit Ordres last month and I ve not been debited. The was enough money in my account, but why must they wait so long to tell you.......What about a simple sms or email the same week. Now I must double my account this month. Pathetic for a communications Company......Its time to look for another service provider........Im DISGUSTED!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
