BT
Brent T
1 reviews | Active since Feb 2021
22 Sept 2021, 12:03
Terrible Service
Why must you make things sooo difficult for the paying customer to get hold of you when there is a query, but you are on my case everyday when you need them to upgrade? And since when is it OK to send personal information via email?
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Replies (1)
Vodacom's replyOfficial
22 Sept 2021, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team