IM
Isaac M

1 reviews | Active since Oct 2021

26 Sept 2023, 22:36

Terrible Service

I have been trying to cancel my contract with you guys that has now expired and I am being taken from pillar to post! I have written to you guys! Went to your stores! Called the call centre yet no one seems to be willing to assist! I am disgusted with the service received from Vodacom. You are too quick to over upgrades but not so keen on cancelations!

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2023, 07:30
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team