FH
Fortune H
1 reviews | Active since Apr 2014
07 Apr 2026, 16:55
Terrible service
Terrible service. My fibre line has been down for the past two days and to this day when i call in i am advised that a technician is still be assigned to the request. I have to buy data just so i can work but i paid for this service which i am not getting.
For how will my service be out?since their call centre doesn’t help with anything.
Which part of this is customer after service?
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Vodacom's replyOfficial
08 Apr 2026, 07:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2026, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team