SP
Suzaan P
1 reviews | Active since May 2021
11 May 2021, 13:12
Terrible service, customer support and *********** staff
Terrible service from Vodacom. 2 weeks late in getting fibre sorted after logging relocation request. Debit order went off now and I have paid over R600 in data and airtime due to no fibre. *********** staff never return calls as promised and terrible attitudes.
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Vodacom's replyOfficial
11 May 2021, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team