Terrible Service Continues

On the 6th on June I wrote a report concerning Vodacom Direct's terrible service, I almost immediately received an email saying that someone will contact me soon. It is a month later and I am still waiting. This is seriously the worst of the worst experience I have ever had with a phone company. I have been struggling since February 2018 to get hold of anyone that can actually help me but 7 months down the line and I am getting nothing but headaches from Vodacom. CAN SOMEONE PLEASE CONTACT ME as I am told by every Vodacom Shop in Bloemfontein that Vodacom Direct has to call me personally.