BT
Ben T

1 reviews | Active since Aug 2019

18 Jul 2020, 12:58

Terrible Service

Vodacom is a terrible service provider I ever use, I bought 3 gig last week and I struggle to connect internet every time, I cannot access my emails but I do have data, when I call the contact agent they are always rude and told me it is not their problem that I do not have a network, so I have experienced a very bad service from this provider several times and I have decided to part ways with this terrible service for ever

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Replies (1)
Vodacom
Vodacom's reply18 Jul 2020, 15:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team