SI
Shahid I
1 reviews | Active since Dec 2015
28 Sept 2019, 11:13
Terrible Service
Really terrible service , cancelling my number without any notification of that sort ! Call the customer care service and get told “that is how it is”
Came to Rosebank store , and instead of a consultant assisting me in contacting vodacom and resolving it , I get told to contact them myself
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Sept 2019, 12:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2019, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SI
Shahid I's updateReviewer Update
01 Oct 2019, 11:19Hi Vodacom.
Still awaiting a response as promised.
Nobody has contacted me as yet.
Regards,
Shahid
Still awaiting a response as promised.
Nobody has contacted me as yet.
Regards,
Shahid
SI
Shahid I's update01 Oct 2019, 11:19
Reviewer Update
Hi Vodacom.
Still awaiting a response as promised.
Nobody has contacted me as yet.
Regards,
Shahid
Still awaiting a response as promised.
Nobody has contacted me as yet.
Regards,
Shahid
SI
Shahid I's updateReviewer Update
07 Oct 2019, 13:22I do thank Vodacom for finally acknowledging this review and sorting the situation at hand out :)
SI
Shahid I's update07 Oct 2019, 13:22
Reviewer Update
I do thank Vodacom for finally acknowledging this review and sorting the situation at hand out :)