OR
Oscar R
1 reviews | Active since Jan 2017
29 Nov 2021, 14:13
Terrible service
No service, i phoned 6 days ago to get my account sorted so that I am able to topup using app to my account. filled in forms and then they just closed ticket and said it has been resolved. I responded that it is still not working and no feedback. They just ignore me now
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Vodacom's replyOfficial
29 Nov 2021, 16:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Nov 2021, 16:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team