Terrible Service - Bad Network -

<p>Vodacom phoned me Feb 2016 and sent me a modem of which I did not want.</p> <p>They dropped off the parcel and I sent it back. I went to my closest Vodacom shop and the lady assisted me there by phoning Rewards Company - who claims to be part of Vodacom that sent me the modem. We spoke to a consultant and they PROMISED it would be cancelled within 4 working days. It is still on my name and I am getting billed for something I am not even using and for something I do NOT HAVE!! This is disgusting of Vodacom to catch an Old lady like me like this. I will never recommend Vodacom to Friends and family because of the poor service and empty promises. I am still waiting for them to "cancel" the contract which I did NOT WANT!!!!! I told them I cannot hear or understand what they are saying to me. Yet they force this on me. I am a pensioner and cannot afford this. But Vodacom does not care. </p>