1 reviews | Active since Nov 2017
Terrible service, bad attitudes and procedure.
I have had it today. My husband wanted to open a third account with them, he battled for 3 days so I open an account receive the phone and the phone is faulty. It takes 7 days for them to tell us what is wrong with a R15000 phone that was just purchased and sent back. I'm extremely unhappy as there is nothing that can be done I'm told.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
As per our recent interaction,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
We have requested feedback to you regarding your query.
Warm regards,
SS
Dear client,
As per our recent interaction,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
We have requested feedback to you regarding your query.
Warm regards,
SS