Terrible service at Vodacom4me Woodlands

<p>I am a Vodacom customer, and have been for a very long time now.</p> <p>I visited the Woodlands Mall Vodacom4me near the Spur entrance and had to deal with *********** employees.</p> <p>I asked an employee, (male with red hair) to change my banking details on or about the 30th of April 2016 so that my May debit order can be processed correctly. He said that everything was fine and my banking details were changed. I went there again the last week in May just to make sure everything is fine, just to find out that my details were never changed and there was nothing I could do. My details were only changed then. For a full month, nothing was done concerning my bank details. They had to request a re submission which goes with a penalty fee, which they want to hold me liable for.</p> <p>This was not the first time this same employee gave us bad service. We wanted to open a new account and he failed to call us back with feedback as promised. We went there two weeks later to find the documents we filled in was left on the desk, just as it were two weeks ago. This employee should be disciplined for negligence and bad service delivery. I will never trust this branch again or visit this branch and will keep this employee and Vodacom4me woodlands liable for the fee I will have to pay due to my debit order not being processed. Furthermore my name has been placed into disrepute for non-payment. I am thinking of suing for this damage as I am an admitted attorney.</p> <p>If you want good service (or any service at all), never visit this branch, or stay clear of Vodacom altogether.</p>