Terrible Service at Vodacom Vincent Park

I just been in Vodacom Vincent Park East London today to do a Upgrade. We did not receive any service. I stood in line for about 10 minutes. My husband asked one of the employees (Daniel) for help. He just very blandly said there are only one computer and we should wait. We waited for a few more minutes. When we saw the line is not moving at all. My hustband went to Daniel again to asked if the vodacom shop in Hemmingways is open. Daniel said yes we should go there, my husband asked again just to confirm, Daniel said again yes we should go there. We left and went to Hemmingways.When we arrived in Hemmingways only to find out there's no Vodacom shop there. We waisted time and petrol just because of the very very poor service at Vodacom in Vincent Park. My husband called back to Vodacom in Vincent Park, spoke to Daniel, Daniel then switched the phone off in his ear. When we tried to phone back the phone call was cut every time... We are very disappointed in the poor service and how Vodacom Staff treats Customers.