Terrible service at vodacom fibre

I'm very sad a disappointed out vodacom technical team. I logged a call on the 17th of Jan 24 to inform them that alightning struck internet line. I was told that it takes 72 hours to get this resolved. I phoned after 72 hours, I was told it's the router evren though no one came to Inspect. Today it's Friday no one called. I'm the one who keeps on calling and there is still no solution. I called to cancel the contract, even now they are sending me from pillar to post. If you are looking for fibre think twice before committing to vodacom fibre.