Terrible service at Vodacom and Samsung!!! Samsung S7

<p>I am sick and tired of hearing Vodacom repair centre saying to me they must send my phone to the technical department in Johannesburg.</p> <p> </p> <p>I upgraded my Vodacom contract at Vodashop in Somerset Mall, Western Cape on 05/04/2016. I got my Samsung S7 and was very excited. About the end of May my phone overheat/reboot/freeze itself. I can count the apps on one hand, so it can't be that. First i went to Ceres Vodacom shop they send it in and mid June i got my phone back. Guess what it didn't work. Then i gave in my phone at Somerset West Repair Centre on the 23/06/2016. They told me that the phone must go to Johannesburg for a repair. 2 weeks later i got my phone back. Guess what? it still overheat/freezes and reboots itself. i had send it in twice after that on the 11/08/2016 and the 23/09/2016. The same problem occurs!!! they advised me to go to Samsung repairs in Canal Walk. They replaced my Motherboard etc. Guess what, my phone still overheat, freeze and reboots itself.</p> <p> </p> <p>I am really sick and tired for this terrible service. I pay R400 every month for the device itself on my contract and could only use the devise for about 2 weeks. I am very dependent on my phone for work purposes. Vodacom or Samsung can someone help please!!! i want a new device or want to cancel my contract!!!! i called Samsung and Vodacom about 4 times each and the only thing they say to me is there technical department must check it again. This is the baddest service i got in my life.</p> <p> </p> <p>Can someone help please!!!!</p>