Terrible Service at Vodacom

Good Morning

I was at recently at Mall@Carnival at Vodacom (the one next to Dischem).

The service was terrible. I just wanted to ask a question and the ONLY Tech guy there was rude. He took my phone and started transferring my applications and then casually told me that he is going to charge me R80 for the service.

My question was simple. I just wanted to know IF there is a possibility to make my internal memory bigger. When I saw what he was doing, I told him that I already did that and it didnt work. He then said I should sit and wait AFTER I told him AGAIN that I did what he was doing so he was wasting my time.

When he did not listen, I told him to stop and that I would pay his R80. He then threw my phone on the table and told me to get out of his shop.

I also want them to know that they shouldnt just start working on someones phone before they say what the service fee might be. And LISTEN to what the client is asking and what they already did on their phone before they just do it again.

Can someone please pay attention to his attitude and the way he treats customers.