Terrible Service and Wrong Billing to account

<p>Dear Vodacom,</p> <p> </p> <p>By this point I am so frustrated with the poor service received and the call centre agents that just transfer you to the next agent as they are too lazy to work. It is now 07/03/2017.</p> <p> </p> <p>I have phoned Abel 02/03/2017 @ 10:00 am, he said that he would phone me back regarding my query and still have not heard anything from him.</p> <p> </p> <p>I have phoned Zandile 02/03/2017 @ 14:41 pm. she said she will sort out my query and still nothing.</p> <p> </p> <p>I have phoned Nolotando 03/03/2017 @ 13:17 pm, she said she will phone me before 4 pm. Still have nothing.</p> <p> </p> <p>I have phoned Lebo 06/03/2017 @ 07:58 am, she helped me, and I am happy that she has been the only one willing to help me, but I am still not happy with Vodacom.</p> <p> </p> <p>I have been a loyal Vodacom customer for over 10 years and this is the poor service we receive.</p> <p> </p> <p>Vodacom managed to register a cellphone number on our business account with the same address but this person have never ever been an employee with our company. Her cellphone bill Tax invoice states her companies details but her cellphone bill is linked to out company.</p> <p> </p> <p>Please see attached that our company is Inverted Box Room World.</p> <p> </p> <p> </p> <p>Please rectify this problem and provide me with a refund for two months that her number has been gone off on our company details.</p> <p> </p> <p>Thank You</p> <p> ********** /9665</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>