Terrible service and terrible attitude.

I called vodacom about 2 weeks ago asking about the Huwaei nova. They told me they out of stock and they will recieve the week after. I then phoned other stores asking about the same phone thinking they would have stock. To my surprise nothing...so they said they would order it and call me back. Anyways a week later i call again after not recieving a phone call and they then decide to tell me that they will not be getting the phone in stock anymore because it is discontinued. So i went to my local vodacom. I walked in and did not recieve any service. No one approached me and i had to approach the 2 empty tables in order to get service. By the way the store was basically empty.so i approach them and ask i would like to get a contract on a phone. They expect me to know my answer even though salesperson are supposed to "sell" an item to you and mention the different devices or deals. No one was friendly at all besides a young staff member who decided to help me.Her name was Kayleigh. I then finalise with her and choose my deal. Keep in mind that they dont have the phone but they said ill have it by the next day i just need to pick it up. So i go the next day which is today. I walk in and yet again no one approaches me i approach them. I told them i was here yesterday and SIGNED A CONTRACT FOR NEW PHONE and was told ide recieve it today. They said that they dont have it as its on a back order. But now i have a brand new signed contract. No phone...and have to wait for friday. Today is wednesday. I will not accept this service but there is not much i can do about it. Once my contract is done ill be certain to move to a new service provider because this is unacceptable.not to mention ive asked to take off early at work to get my phone. I waist my time from work and petrol to fetch this item which is non existant. If the service does not improve i will never go back to vodacom. My first contract was with you and unfortunately because of the poor effort this phone will be my last contract. Never in my life have i experienced service or delays like this and concidering i stay in South Africa thats saying something. So thanks for making me sign a contract with out having my phone and thanks for the terrible service aswell as waisting my time.So i write the review with my 10 mb of data left on my phone because i cant afford to buy more from the excessive price.Have a good day vodacom. I know im not!!. Store is Vodacom Oakfields Benoni South Africa.