Terrible service and rude aftersales consultant

For the past 2 weeks I have been awaiting an order I placed on Vodacom online. Vodacom dispatched the device with Skynet. Both Skynet and Vodacom have been useless and completely unreachable and do not respond nor revert to the numerous points of contact I've tried to make. Today when I finally called the aftersales department to proceed with cancellation of the order since I'm yet to receive it nor have any communication in regards to delivery, the consultant was rude, spoke over me and was treating me like dirt at the bottom of her shoe. Vodacom - Tina from Aftersales needs to be dealt with, this is absolutely unacceptable. Please review the call. The less than stellar service we received in this two weeks has really left a terrible taste. I will be posting my experience and service received on the rest of my social media because I don't think it's fair for a customer to be treated the way that I have been.