1 reviews | Active since Jun 2015
Terrible service and **********
<p>I upgraded my contract it's Vodacom in June 2017 and got my device delivered on 23/06/2017. I have been calling Vodacom since then to update records with the upgraded package with no success. I was suppose to have been given 200 minutes, 500mb and smses but to date nothing has been done. Every time I call I will be transferred from pillar to post and this is unacceptable and a ******* as now I am invoiced by Vodacom for the new package but not allocated to me. Please hep urgently as this is a total ripoff by Vodacom </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Yvonne,
Thank you for your patience.
I've sent you feedback via email.
I do apologise for the delay in response.
Regards,
UW
Dear Yvonne,
Thank you for your patience.
I've sent you feedback via email.
I do apologise for the delay in response.
Regards,
UW