1 reviews | Active since Aug 2012
Terrible service and problem solving
I have been waiting 24 hours for someone to contact me regarding my wifi data usage.
I have still not been contacted and problem not even resolved. I have reposted on my original hello Peter post twice already and still haven't had feedback.
The service level is shocking to say the least, considering I upgraded my contract not even 2 months ago.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,