1 reviews | Active since Jul 2011
Terrible service and overall client experience
<p>It was time to upgrade. Ordered a new package online. Waited one week for delivery then called to enquire, only to find that nobody processed my upgrade. Upgraded again, this time the deal i wanted had expired. After numerous phone calls and arguments i got the deal. My tablets were delivered after a few days. Tablets are faulty called and lodged a complaint. Nobody calls me back after a few days so i fixed it myself. 1st of the month comes and no upgrade. My airtime is missing, my data is missing and my old contract expired. Worst upgrade experience ever and vodacom staff are *********** and disrespectful towards me when i complained. Not to mention vodacom de-registered my contract simnin the middle of the month without no reason. My account is paid up to date, still they disconnect me. Pathetic beyond words, won't recommend them to anyone.</p>
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A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
