Terrible service and no connectivity

Item: Vodacom
Rating: 1
Author: Stephanie M

Order was placed on the 15th of September

Vodacom never takes responsibility

I have had to phone in and follow up on every step of the way

Have no connectivity still not sure what a client has to do to get connectivity

I have had to call Vodacom and vumatel to get anything done

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 Oct 2023, 09:58

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply17 Oct 2023, 09:58

Official