Terrible Service and *****

I signed up for 2 contacts back in August/July since then I have to call every month in order for this uselss excuse off a service provider to debit me. When I call the IVR states my account is in arrears but it's the incompetence of your staff who are ***** as they do not fulfill what was promised on the call. Please don't get one if your employees to comeback and tell me they debit my account however my bank is not accepting. They debicheck has been approved and how do you successfully debit me everytime I call and request it to be done. Go back and listen to your calls I have 2 accounts you can ever only pick up one. Get someone with half a brain to respond I'm sick and tired of this **** alternatively cancel these contracts an take your devices back. Endless problems and hassles since inception, for such a big company your service is deplorable. I will never deal with Vodacom again.