terrible service and *****!!!!

<p>vodacom called me on the end of August wanting to migrate my contract - from an open line to a top up line. I have a 1gig data recurring monthly bundle on my account. I asked them if my data bundle will still be available and they assured me that it will. I TOLD them if the bundle will not be available then I dont want to migrate!!! Tehy ensured me it will be. I migrated on the 1st of September and my 1gig data bundle disapeared. So they ****, all their calls are recorded and I have told them on a number of times to liste and to fix this. I called on Thursday 8/09/2016 and was on the phone for 1hr43min - ref no ********** 8, they had a system error and couldn't load my data bundle, they promised to call me back 09/09/2016 ensuring me that my data bundle will be added. Again NO call Back, and no data bundle yet. *****!!!! NO SERVICE. I'm on the line again, and they have every excuse in the book, no data bundle yet. How Pathetic. Been holding now for 35min, and have to explain the situation every time!!!! </p>