terrible service and frustrating, NUMBER IN QUESTION ***

<p>good day, what a bad service im experiencing with vodacom it seems no one is prepared to look at my account and resolve it, vodacom can we please cancel this deal im really frustrated, i have been communicating with Masechaba from vodacom and she wasnt the person i was dealing with also dealt with a lady by the name of Ntombi i upgraded my contract in december 2016 and it wasnt properly done as i didnt get my data loaded as promissed from beginning of dec was told that their system crushed so they couldnt load my data fine i understood then ecpected to get data in january nothing happened still i had to call in and fight for it to be loaded , march same story then come april it ws loaded in may i went to pay my normal instaalment i was told it went up i have to pay R598.00 i think... i refused and told them that i was not advised by anyway on top of that The gentlement by the name of chicco who was assisting me at Absa vodashop in main street he wasnt even interested with anything just gave me the phone to speak to a consultant without saying any word still Ntombi couldnt assist me from your contact centre i requested her not to block my phone and she advised me to pay R349 i think which i paid in April , may i spoke to Masechaba she promissed to escalate my problem and advised to pay R349.00 as well which i did now im getting emails that my account is in arrears how i really dont know VODACOM PLEASE FIX MY ACCOUNT I DIDNT SIGN FOR A R598.00 CONTRACT OTHERWISE ADVISE HOW TO CANCEL THIS DEAL I DONT REMEBER SIGNING FOR R598 AND I CANT AFFORD IT ITS MONTH END I NEED TO GO PAY MY ACCOUNT OR CANCEL IT . CONTACT ME ON ********** 306 </p>