bK
brittany K

1 reviews | Active since May 2013

01 Dec 2016, 14:43

Terrible Service and follow up

<p>After approximately 6 months of back and forth for my wireless charger which Vodacom has failed to deliver I am very disappointed. Not only have they not produced what they promised they also NEVER answer any of their phones and are impossible to get hold of. I cannot continue going in store and wasting my time trying to get hold of them. This is absolutely pathetic. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 15:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team