Terrible service and empty promises

I am posting this review simply because I am desperate. I have asked for months every single month for itemised billing in order for me to be able to claim back my business calls. Every time I phone they tell me I will receive itemised billing from next month. The next month comes and still nothing. At this point I would love to get out of my contact with Vodacom but I am unable due to my contract. This is taking a chunk out of my finances which at this point is not what I need. I have no idea what to do anymore as Vodacom is obviously useless in dealing with customer concerns