TERRIBLE SERVICE AND EMPTY PROMISES

Good day,

On 22 November 2024 I spoke to a guy named Furgie. He was folling up about my previous complaint. He convinced me NOT to cancel my upgrade and to send the phones back to Vodacom. He promised me 10 gig data for free every month for 24 months. I asked him several times to confirm this while I spoke to him. He even phone back the following Monday to "activate" it.. I'm sick and tired of the sales persons from Vodacom with their empty promises. They must sort my contract out immediately or I want a appointment with a salesperson nearest to me sothat I can take a witness with when Vodacom can give me a contract that I am happy with. I'm staying in Sinoville Pretoria