terrible service and cost me petrol

My phone does not want to charge. Took my phone to Vodacom highveld mall witbank where I was told I need to go to another vodacom store which is closed on most Sundays. So I phoned middelburg mall vodacom and spoke to a wian who said I can bring my phone there as they have a technician who can look at my phone. So I drive the 30 km there to just be told that I must take it to witbank by the technician Kim. So I told her my story that I just came from there and I phoned the middelburg store and was told I could bring my phone to middelburg. She had a terrible attitude of well not my problem i said i just wasted petrol if i was told the right information from the start I would not be upset. She did not even apologise or even attempt to look at my phone. This is the 100th time I have had shocking service from vodacom employees. Vodacom what kind of people do you hire. These are people that should have people skills and understand the customer but instead we are treated with no respect. But I guess living in South africa customer service is not important it's how much money the company makes. ***** the people that actually keep ur company running. Thanks again vodacom.