Terrible Service and Completely Inept

Absolutely pathetic service! 3.5 weeks to to still NOT have the service available A basic LTE and VOiP connection that was connected incorrectly by Vodacoms technicians!!! Every excuse and escalation under the sun and still no progress! Will never recommend or deal with Vodacom again, and will be cancelling all of our products that we have its them as a result of this when they are up for renewal. Andrew Maseku, Joseph Tlhakzo, Iftekar Khan have not been of any assistance even though they were the escalations of varying levels of seniority. 14 day turnarounds for service queries when you have no connectivity as a business is inexcusable.

I will NOT be paying for a wasted month where Vodacom cannot assists SME's by doing the bare minimum that they are expected to be able to do. LtE finally connected when an alternative supplier came to look at the setup and noticed it was connected incorrectly, yet still NO VOiP since September 3!

TERRIBLE TERRIBLE TERRIBLE on every level!

Only Sipho Nene has been of any assistance and was prepared to actually investigate.