Terrible Service all the time lately

<p>We have 10 contracts with vodacom, all our accounts were blocked for no valid reason, first time was we used too much data, second time was we went over our credit limit, both times could not provide us with any proof thereof.</p> <p>Each consultant has a different story. it's now 2 days with us calling every hour and still waiting.</p> <p>Yet we expected to pay for the 2 days that we could not use our phones.</p> <p>I will definitely we contacting the consumer council to get these contracts cancelled, since we getting charged for a service we unable to use. this is the 2nd time in 4 months this is happening. Totally ridiculous</p>