Terrible service again!!!!!

<p>Last month my account was very high, I battled for a month just to get feedback, then some clever Marketing guy phoned me to tell me he has got an offer and I won't pay more than R750 that I wanted to pay. The only thing he never mentioned was that my handset is not included and all the other things you pay for, so my account is R1500, double what I want to pay. It was only few days in new month that I realised he really was talking bulls..... I want to go back to my old package but guess what , I can't do I must wait three months. I don't want to wait three months as I cannot afford this new one. I phoned them Friday, Monday and e-mailed them a few times with no response. I am really desperate for some assistance.</p>