Terrible service
I have been trying to cancel a contract that ended in June already. Phoned the number and contacted customer care. Absolutely rediculous. I refuse to pay my account until this can be sorted out. Thus is terrible service
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Replies (2)
Vodacom's replyOfficial
13 Oct 2021, 11:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2021, 11:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
13 Oct 2021, 16:04Thank you so much for the assistance. It is greatly appreciated
's update13 Oct 2021, 16:04
Reviewer Update
Thank you so much for the assistance. It is greatly appreciated