VM
Vannessa M
1 reviews | Active since Mar 2009
07 Apr 2021, 00:04
Terrible service
Absolutely terrible service, I have queries regarding lost data and overbilling and Noone can give me answers, I post a review and I get a message from vodacom saying someone will be in contact with me regarding this and yet I am still waiting. Seriously just cancel the damn contract and I'll go to a service provider that actually gives customer service.
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Vodacom's replyOfficial
07 Apr 2021, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2021, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team